So, as much as I want to help you out with this issue and get it fixed once and for all, I will have to refer you to our Technical Support Department via telephone and you can contact them anytime at 1-877-SBC-DSL5. Unfortunately I will not be able to assist you with that due to our Security Protocol. Afterwards, you e-mail account will then have to be deleted and recreated where ever you have it set up. I have encountered this issue before and was fixed after resetting the password. You are right, Brian, your password may allow you to sign-in but it might be corrupted in the server. "It seems the issue is due to an authentication issue. One technical support representative told a subscriber that the company would re-establish his login information in the hope of a fix: They could not give me a time frame for when this will be fixed." "I have just confirmed with SBC that they are having server issues, the symptom of which is intermittent recurrent password rejection. MacFixIt reader Steve Solomon reports that SBC informed him that a fix is on the way. "Web based mail to the same accounts never encounter an error."Įxperience with SBC/Yahoo technical support Some users have contacted SBC Global/Yahoo's technical support team with varying success. They, as I do, get 'mailbox unavailable.' I've received so many calls on this problem, I've sent everyone a note regarding the difficulty. "Clients I support in SF, Oakland, Berkeley and Emeryville, who use either Mail.app or Entourage, are all experiencing this issue. Another fetch mail command generally picks up the errant mail box. Never all of them at once, just one or another. May be unrelated, but ever since they fixed it, I've had problems with Eudora fetching my mail from various SBC/Yahoo accounts. "About a week ago, a router went out in San Francisco affecting SBC service in the SF Bay Area. Web-based e-mail unaffected Many users experiencing this problem note that while various e-mail clients exhibit issues with successfully logging into mail servers, the same accounts are always accessible via web-based mail. Many more readers echo a similar sequence of events. I have experienced this problem with other e-mail accounts in the past, but never with such frequency."
#Deleted email keeps asking for password in settings iphone Offline#
Other times, when that does not work, I just give up and let the account go offline for a while and check back later. Sometimes I just have to re-enter my password in the dialog box that pops up to keep the account online. The problem is intermittent, but I have Mail set to check for new messages every five minutes, so it becomes very annoying when it does occur. "I have been experiencing the repeated requests for my SBC Yahoo e-mail password for a few weeks now. I have three different mailboxes set up at my sbcglobal account, and the problem never hits them all at once - generally, one or perhaps two will be be hit with the problem at any one time." Generally, if I hit "Cancel" on the username/password prompt box, then re-enable the then dimmed account name in Mail, it will be OK the next time a mail check occurs. It only happens periodically - I'll go a day or two without the problem, then in the space of a few hours it will occur several times. "I've had that problem for some time now, months at least, but I've more or less learned to live with it. So far, I haven't been able to get an answer or satisfaction from Yahoo." The password request had come up and all I had written was in the password! This is infuriating and I would change carriers except that I just renewed my contract. I was writing a letter and looked up to see that it was on a near blank page. "I am being asked for my password 6 or 7 times a day. In other cases a timeout error will be reported, or the login phase will simply stall indefinitely. "The POP server '' rejected the password for user '(e-mail address) Please re-enter your password, or cancel." In some cases, users will receive the message: Our initial coverage of an issue where users are unable to successfully check e-mail when using SBC Global/Yahoo accounts - due to problems with the server recognizing login/password information - drew an overwhelming response, with dozens of users corroborating the problem.
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